Different users ask questions with different words to express the same idea.
If you are using a service that offers a neural re-ranker today, odds are that you are just reranking keyword search results. Garbage in… garbage out. Vectara works differently. Using natural language processing like the zero-shot models pioneered by Vectara can deliver much higher recall for the questions your users ask. With cross-attentional neural reranking, Vectara applies additional AI models to increase precision too. This is Neural2, applying
Zero in on the exact phrase, sentence or paragraph your users are searching for. Highlight it inline or pull it up higher to answer questions at the top of any page or within any chat session.
AI search is the most impactful invention in the history of information retrieval for improved search efficacy. It understands meaning and context. However, sometimes rules still matter. Apps and websites are looking to modify results for custom business rules and particular actions to improve user experience or promote named goals. Dynamic filtering and cross-corpora searching allow you to
Provide your users with visibility to other relevant topics alongside the best answers to the question they asked when they perform a search. Encourage and empower them to explore other relevant topics easily. Create a better user experience;
Customers want the best answer, and they want it immediately. Empower your site, application or customer support team to respond with