FeaturedHallucination
Vectara launches the open source Hughes Hallucination Evaluation Model (HHEM) and uses it to compare hallucination rates across top LLMs including OpenAI, Cohere, PaLM, Anthropic’s Claude 2 and more.
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Conversational AI: The First Step to Interacting With Your Data
Conversational AI has absolutely transformed the way we interact with our data. If you are yet to experience this as a consumer or business user, then you’re in for a real awakening. Having a conversation with website data as a customer can simplify your decision making process while asking complex questions to your business data can help you find instant answers. These are two practical use cases for conversational AI that can be adopted off the shelf. Let us explain how this is possible.
Customers Don’t Like Your Chatbot. Here’s How to Make Them Love It.
AI has raised the stakes for customer communications with your Brand. Are you hitting the mark? Or do you want to make sure your strategy isn’t a failure to launch. Learn what makes a smart chatbot
Not All Chatbots are Created Equal, and Your Decision Could Be Costing You a Fortune
Chatbots can create efficiencies across the customer experience and beyond, but choosing the right chatbot is the most important decision you can make
How to Natively Chat with PDFs
There are many new tools that allow you to have a conversation or ask questions of your PDFs, think ChatGPT for your data, one is better than the others
From Keywords to LLMs – The History of Search, and How ChatGPT Has Changed Search Forever
Search has changed over time, and has recently had a generational shift from keywords to large language models (LLMs)
Semantic search helps chatbots answer more questions
Not too long ago, chatbots and assistants didn’t work well. The ones that did, like Amazon Alexa, were developed by companies with enormous R&D budgets and specialized ML and NLP…
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