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Vectara Plans and Pricing

Growth

Free up to 15,000 queries, 15,000 generative requests per month, and 50 MB account size.~20,000 pages of text; enough to load the entire Harry Potter series 5x.

Starting at $0/month

Get Started Free

Access to:

RAG-as-a-Service (RAGaaS)

Generative AI summarization
Hybrid search
Native neural search and indexing
Snippet extraction and highlighting
Multi language search
Metadata annotation
Encryption at rest and in transit
Community support

Scale

Vectara is your trusted entry-point into production-grade Generative AI

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Contact Sales

All features in Growth, plus:

Advanced RAG Controls

Custom dimensions
Cross language search
Extended usage analytics retention
Replication for fault tolerance
Platform availability SLA
Customer managed keys
Backups
Premium support
Neural re-ranking
Generative AI summarization

Summarized answers to your users’ questions are generated by our platform by first looking across all your data before responding.

Good

Best

Hybrid search

Provide the best answers to your users’ questions through search that is optimized to your data with a custom blend of large language model (LLM) based retrieval (i.e. "Semantic Search") and boolean exact match.

Good

Best

Search and Indexing Features

Vectara Neural Rank™ Model for semantic search

Neural model for document classification, retrieval, and ranking.

Snippet extraction and highlighting

Extract a snippet and highlight the relevant information from any retrieved document.

Metadata annotation

Extract file metadata such as document access control, source URI, document author, and other attributes.

Confidence scores

Get direct access to the ranking scores assigned by the platform.

Neural re-ranking

Neural model that re-ranks the top ranked documents for a given query.

Direct file upload support

Index documents in different file formats.

Multi language search

Index and search in multiple languages.

Cross language search

Search an index of a given language using queries in a different language.

Custom dimensions

Allow searches to be prioritized by customer-defined measures of relevance.

Configurable data retention

Submitted text data is not retained on Vectara for utmost data privacy.

Search across multiple corpora

Search across multiple indices or corpora at the same time.

Usage analytics retention

Access search and events analytics information.

14 days

90 days

Resilience and Geographies

Replication for fault tolerance

Improve fault tolerance, latency, and throughput of the service.

Backups

Configure backup retention to meet business needs.

Security

Encryption at rest and in transit

Protect data while stored and when moved between two services.

Customer managed keys

Customer ownership of the encryption keys that protect their data.

Support & SLAs

Community

Get support from user peers in a Vectara community forum.

Email and website support

Get support by contacting us directly via email or on our website.

Premium support

Designated hours to answer any question or help with any issue.

Business hours

Platform availability SLA

Service level agreement defining the level of quality and availability of Vectara’s services.

99%+ uptime guarantee

Named support contacts (# of)

Count of eligible creator(s) of support requests.

3

Response times

We make every reasonable effort to respond promptly. For production system outages, the target is within 1 hr.

1 hour

Quotas

Maximum Number of results per query

The maximum number of results that will be returned for each query.

100

500

Number of corpora (singular corpus)

A corpus is a client-defined collection of data with a unique ID created via Vectara API or the Vectara Administrative Console.

10

Up to 500,000

Number of users

Allocated number of unique users within a customer account.

5

Unlimited

Number of admins

Allocated number of users in a given account that can control user access and define account configurations.

1

5

Size of reranker request

The number of results that will be returned by a re-ranker request.

25

100

Queries per month

Number of queries that can be issued per month for the account.

15,000

Contact Sales

Generative requests per month

Number of generative requests for summarizations that can be issued per month for the account.

15,000

Contact Sales

Account size

Sum of size (measured in MB) of all corpora within the customer account after indexing, before any replication factor is applied.

50 MB

Contact Sales

Ingest capacity

Aggregate number of MB of data ingested via any supported Vectara ingest API.

500 MB

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Additional 1,000 queries per month, 1,000 generative requests, and 5 MB incremental account size

$1.25 per month

Contact Sales

Help users find what they need. Engage and convert like a mind-reader.

Get Started Free
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